Microsoft Outlook – Help me understand when emails are from other mailboxes

By Adam Cogan in Outlook 0 Comment

A cool feature of Outlook is when somebody is on holidays, you can access their mailboxes. An uncool feature is in the UX, it combines all emails when you are using the view of “Show as Conversations”.

For example, in the UX, a thread groups all emails from different mailboxes, regardless of who the email was sent to. This causes confusion as you assume the email was sent to you.

Suggestion: Microsoft Outlook should change its logic and not include the emails from other mailboxes in the Conversation view.

❌Bad Example – Outlook groups an email from Stephan’s mailbox into Jimmy’s conversation

Microsoft Forms and Delve – Help me find the Forms Responses (aka surveys) I have answered

By Adam Cogan in Delve, Microsoft, Microsoft Forms 0 Comment

When I fill in forms for my company, I should be able to find each one (just like I do a Microsoft Word doc I created).

I understand that a Form is not a file stored in a Document Library like other Office docs, but I do think you could hack something so it could be surfaced.

Figure: In this view I should be able to see the Microsoft Forms responses I’ve submitted

Help me use full screen mode in Outlook

By Adam Cogan in Excel, Microsoft, Outlook, Word 0 Comment

When screen sharing in Teams or other applications, you want to be able to reduce noise as much as possible. One way to do this is by using full screen mode.

✅ Chrome – F11 works

✅ Edge – F11 works

❌ Outlook new email – F11 doesn’t work (does nothing)

❌ Word – F11 doesn’t work (does nothing)

❌ Excel – F11 doesn’t work (goes to Charts)

❌ Figure: F11 key goes to Charts in Excel
✅ Figure: Full screen in Edge with F11

Help me improve the experience of writing hands-free emails on Outlook and Word with Dictate

By Ulysses MacLaren in Dictate 0 Comment

Things I have problems with:

  1. Clunky with list items – You have to slow down a lot to make sure it recognises your commands like “next line”
  2. Can’t do any Alt commands
    • E.g. Can’t add email signature (Alt NAS)
    • E.g. Can’t track in CRM (Alt HY1)
  3. Won’t recognise autocorrects
  4. UI – Can’t easily see that you’re mid-dictation like you can with Siri (the movement to on the icon to recognise noises)

Outlook – All-Day Events from another time zone do not display consistently

By Chris Schultz in Outlook 0 Comment

If I view an all-day event in my Outlook calendar that:

  • Was created in a different time zone
  • Goes for multiple days
  • Has all-day event ticked

The event will show as one day shorter than the actual event. The hover preview shows the same (incorrect) number of days. If I open the event, it displays correctly.

Please fix this inconsistency.

Figure: Test event, created in a different time zone for Monday to Thursday – shows as Monday to Wednesday
Figure: The same event (correctly) shows as Monday to Thursday when opened

Help me to show version history in Desktop/Web versions of Office

By Warwick Leahy in Office 0 Comment

In SharePoint it shows the file history fine.  But the history doesn’t completely appear in the Desktop/Web versions of Office.

We find ourselves looking at version history when debugging SharePoint stuff for clients, and it is useful.
Until now we had never gone to Word to view the history – so to find out it does not work is concerning 🔥

In SharePoint we see:

✅ Figure: Good Example – In SharePoint the file history is complete

In Web version of Word we see:

❌ Figure: Bad Example – Web version of Word shows disabled AD users as “Unknown”

In Desktop versions of Word we see (Note we see more file history in the desktop version too):

❌ Figure: Bad Example – The Desktop version of Word shows old users as “Unknown”

Help me make sense of Outlook Search

By Adam Cogan in Outlook 0 Comment

If I search “Current Folder” and there are no items…. Then I don’t want to see items.

You are welcome to show a link “Do you want to see items from other folders?”

Please change this terrible default behaviour. 🔥 

Figure: With the new changes it looks like there are items in my “Current Folder”

Help me use indentation in OWA by adding shortcuts

By Luke Parker in Outlook on the Web (Office 365) 0 Comment

There are a few shortcuts on the OWA web app, like bold (Ctrl + B).

One thing I find myself commonly missing is the shortcut to indent/outdent text.

Tab of course will not work because it will be handled by the browser to focus on elements.

I suggest using Ctrl + ] and Ctrl + [ to indent and outdent respectively.

There are many other actions that do not have shortcuts, all the actions on the bottom of the email composer should have a shortcut, but for now this feature would be great.

Figure: Currently there is no shortcut to indent text in OWA