Improve the collaboration breakdown by having clear numbers

Currently we see the data about emails and chats in minutes (that is hard to convey)

I would prefer to have the numbers of:

  • Emails sent/received
  • Chat messages sent/received

Another good info to have would be how people react to chat messages, showing the number of:

  • Positive reactions (thumbs up, love, smile)
  • Negative reactions (thumbs down, angry face)
Figure: What does 37 minutes over emails mean?

Help me see a leaderboard

When I look at Microsoft Viva Insights, I can see the people I communicate most with, but not whether it’s going up or down over time.

I want to see the trend so I know who I should spend some more time with.

It should show how far up or down someone has moved, similar to a leaderboard.

Figure: The gain or loss arrow gives a nice indicator of change in position
Figure: I should be able to see who has done more or less communication this month

Help me see sparklines in the drilldown

When I look at Microsoft Viva Insights, I can see the people I communicate most with, but not whether it’s going up or down over time.

I want to see the trend so I know who I should spend some more time with.

When you drill down into someone’s communication habits we should see 3 spark lines

  • For email
  • For meetings
  • For calls and chats
Figure: Sparklines are great for giving a drilled down view
Figure: I should be able to see a trend of communication habits via sparklines 

Outlook – Anyone using “Focus time” appointments? (from Viva Insights)

Hey Viva Insights Team,

I liked the idea of Outlook giving me time to do work without interruption. All these little appointments appeared in my calendar and I was going to focus and get work done.

Clearly I was dreaming. Does anyone successfully use the auto created appointments “Focus time”?

Figure: I had heaps of these auto created appointments. People interrupted me anyway, so with a heavy heart, I deleted them

Suggestion #1

> Microsoft Viva Insights has scheduled your focus time in accordance with your focus plan and work week settings. 
> To edit your settings, visit your settings page at Protect Time Settings.

In an Outlook appointment, when I decide to click this link, I expected to see a button “Delete” or “Unsubscribe”

Suggestion #2

When using this people don’t think of it as a “Plan”… I reckon they think of it as a recurring appointment.

So testing it out, I click “Get Started”…

Figure: Try it out by clicking “Get started”

I am just looking, I should be able to click “Cancel”… I did not know what “Leave Plan” was about.

Also popping up these questions should only happen after I have been using it for more than 24 hours.

Figure: This was weird. You don’t want to be asking users questions this early. It is annoying to the user and useless data for Microsoft