However, occasionally something goes wrong with Passwordless sign-in, and a password needs to be entered. When this happens, the default sign-in method switches to using a password and the Authenticator app, and users don’t bother to (or don’t know how to) change it back.
There should be a way to set Passwordless as the default sign-in method, so that even if a password is entered once, the next time a sign-in happens it goes back to using Passwordless.
At SSW we have so many Teams and Groups – almost all set to public. Since people can join so many, they poke around, join a group, and never leave. That means they are included in every calendar appointment and every team email and the noise was reported as an employee dissatisfaction.
Access Review has been invaluable because it effortlessly removes users when they no longer need access. We have set it to run every 3 months and they need to say they are still a member.
❌ The Access Review email does not look like anything SSW SysAdmins would send, so it gets deleted mistakenly by many people in our company.
Having the ability to customize the email is important.
Email subject – Give the ability to edit
Email body – Give the ability to edit text
Email body – Give the ability to add an image
Email body – Having placeholders for significant fields, like Group, would be ideal (see ‘SSW SugarLearning’ in the image)
From address – Currently employees think it is ⚠️spam from Microsoft, not from SSW SysAdmins. So it would be a big bonus if we could send the notifications from our own email address to prevent any confusion.
Patch Manager Plus is a great product, saving time and improving security by automatically installing updates for Windows and third-party applications. Read more about it here: Do you automate update and patch management?
Each time an automatic deployment is run, an email notification is sent with a report of the patches installed. However, it can be easy to miss if there have been any failed patches since there is nothing to make them stand out. Additionally, there is no way to edit the email template that is used.
If the text was red and a ❌ emoji was added, it would make it clearer that a patch has failed: