When you add a contact and it is the same name, then it offers to merge the contacts (and if you say ‘yes’ it deletes it). Can you please add a note on the deleted record “This record was deleted by the Contact Merge Tool”.

Figure: Contacts with the same name

Figure: Contacts details

Make it easy to find all the appointments in your inbox (that you have not accepted or declined).

Eg. I want to say something like “Type: Calendar” or “Type: Appointment” however neither one works.

Figure: Add option “Type” to allow you to find appointments

Figure: Search help needs a list of all options you can manually type (that is not in the “Criteria” dropdown)

OWA 2007 should add a Refresh button on the right click menu:

Figure: Need add Refresh button on the menu

OWA 2007 should add a FormatBrush button to copy the format from one place to other places, which also make it consistent with Outlook like other buttons.

Need add ‘Open folder’ menu item on right click menu in the search results.

Figure: Right click menu needs ‘Open folder’ or ‘Open email location’ if you want to be consistent with Vista Search like below

Figure: Outlook needs this ‘Open file location’ in their search results

Be aware that people create new email addresses all the time and for all types of reasons, eg. for mailing lists.

Figure: Looking up the address’ contact

When looking up a contact and the email address does not exist. This message box is not good enough. It should say “Here are a list of suggestions that have email addresses that are very close.”

Figure: This dialog is not good enough

Sometimes you just want to sync quickly (eg. over GPRS) and one big, fat and unexpected 10MB email is coming without you knowing and without a way to skip it. So please improve this dialog, so you can see if you have a bottleneck and give an option to skip the email.

Figure: My UI suggestion would be to show the top 5 emails in size (sorted descending) with a button on each row “Skip for now”

I think it would be great to never receive another email from a person without a subject!

Figure: Bad example – No Validation when sending an email

Figure: Good example – Validation when sending an appointment