Microsoft Teams Approval App – Allow me to edit approvals

At SSW we are rolling out the use of the Approvals App with Teams to get requests approved through the organization.  I love how easy it is to create templates and use them to submit requests.  Previously we were using emails to manage these approvals, so another benefit is a reduction of noise across our collective inboxes.

Once an approval is submitted there is no way to alter the data.  While this makes sense for requests that have been approved, it would be great if we could edit requested approvals prior to being approved.  Currently, the only way we can do this is submit another request which means manually entering all information again which takes time. 

Figure: Able to edit SMS messages after being sent on an iPhone.  Image from Edited iMessages in iOS 16 Now Display Original Text, Undo Send Limited to Two Minutes – MacRumors

Workaround:

  1. Send another request with the updated information.
    • ❌ This can be time consuming if multiple edits need to be made
    • ❌ Copying information to another request can be error prone
    • ❌ Approval system gets polluted with duplicate requests

Suggestion:

  1. Add the ability to edit an approval request prior to it being approved.
  2. This would include changing the approver (if the template allowed the user to select approvers)
Figure: Lack of an option to edit an approval request
Figure: Only able to edit approvers during request creation
Figure: Viewing details of an approval request after it’s sent