Do you agree that products always have room for improvement?
"Every day there are little things in software that we find annoying. Some write books about it, like Annoyances.org, but I thought this site would be more constructive.
BetterSoftwareSuggestions.com is proudly maintained by myself and the developers at SSW."
- Adam Cogan 
In Outlook, the size of an email in RTF format is much larger than that in HTML format.
Figure: The different size of the same mail in two formats
So we suggest: remove the RTF option in the message format to save space and make emails faster.
Figure: Here to select the message format
Use strikethrough for the deleted items.
Use blue with italics for the outbox.
When you select an Outbox item – do not change it back to normal from italics.
Figure: Search Results
Please make a reminder open on a separate thread. When you have a lot the Inbox UI does not respond.
Figure: Many Inbox Reminders
It is bad that you are not allowed to resize or maximize the reminders form when you are in the situation showed below.
Figure: Reminders Form
See the last option group in the search options, we also need a “Search current folder and subfolders”.
Figure: Need “Current Folder and subfolders” in the last “Instant Search Pane” group
Anastasia, our accountant keeps a bunch of text documents on her desktop which she copies and pastes into emails. It would be a great feature if Outlook and OWA supported creating and inserting templates into new emails. If the new email UI had a drop down list to insert templates then this would make outlook a more powerful tool.
There are already some third party plugins that do this in Outlook:
But there are no tools to do this in OWA.
When someone replies to an email with an incompatible mail client eg. Blackberry, outlook express you loose your threading inside Outlook. Please:
Add a button to the toolbar “Merge into one Thread?
Also allow you to drag it into that conversation.
Figure: Add a button “Merge into one thread?
By default you should be able to type in a phone number and have it send a fax.
By default you should be able to type in a mobile number and have it send a SMS.
Figure: Send Fax and SMS by filling in the number
When I put pictures into an Outlook HTML email, they are much less quality and significantly larger, even though Outlook reports that they are 100%.
More information at: More Outlook HTML Email Problems.
Currently Outlook uses 12AM to 12PM to signify a full-day event – this causes problems when you change time zones.
A full-day event is a full-day event, no matter what time zone your are in.
Ken Getz says more on this:
Time Zone Disaster–All Outlook Appointments Bite the Dust.