Microsoft Outlook – Help me understand when emails are from other mailboxes

A cool feature of Outlook is when somebody is on holidays, you can access their mailboxes. An uncool feature is in the UX, it combines all emails when you are using the view of “Show as Conversations”.

For example, in the UX, a thread groups all emails from different mailboxes, regardless of who the email was sent to. This causes confusion as you assume the email was sent to you.

Suggestion: Microsoft Outlook should change its logic and not include the emails from other mailboxes in the Conversation view.

Bad Example – Outlook groups an email from Stephan’s mailbox into Jimmy’s conversation

Help me use full screen mode in Outlook

When screen sharing in Teams or other applications, you want to be able to reduce noise as much as possible. One way to do this is by using full screen mode.

✅ Chrome – F11 works

✅ Edge – F11 works

❌ Outlook new email – F11 doesn’t work (does nothing)

❌ Word – F11 doesn’t work (does nothing)

❌ Excel – F11 doesn’t work (goes to Charts)

❌ Figure: F11 key goes to Charts in Excel
Figure: Full screen in Edge with F11

Outlook – All-Day Events from another time zone do not display consistently

If I view an all-day event in my Outlook calendar that:

  • Was created in a different time zone
  • Goes for multiple days
  • Has all-day event ticked

The event will show as one day shorter than the actual event. The hover preview shows the same (incorrect) number of days. If I open the event, it displays correctly.

Please fix this inconsistency.

Figure: Test event, created in a different time zone for Monday to Thursday – shows as Monday to Wednesday
Figure: The same event (correctly) shows as Monday to Thursday when opened

Help me use indentation in OWA by adding shortcuts

There are a few shortcuts on the OWA web app, like bold (Ctrl + B).

One thing I find myself commonly missing is the shortcut to indent/outdent text.

Tab of course will not work because it will be handled by the browser to focus on elements.

I suggest using Ctrl + ] and Ctrl + [ to indent and outdent respectively.

There are many other actions that do not have shortcuts, all the actions on the bottom of the email composer should have a shortcut, but for now this feature would be great.

Figure: Currently there is no shortcut to indent text in OWA