The Name Intellisense (or ‘auto suggest names’, ‘smart shortlist’, etc) should be referred to the suggeset names checkbox in advanced Email options so people use it consistently

Have one more option at the bottom of the shortcut name list ” – Check for more Names – ”

Reason #1: not many users know the shortcut “Control+K”
Reason #2: users they should not have to pick up the mouse to click the “Check Names” button

These shortcuts names should be stored with the PST/OST so that customers won’t lose these when they create a new profile.

People close Outlook and they will notice it continues to check for new mail after they think Outlook is closed!
Really what do they do? They close Outlook and they still see (surprisingly some time later) an envelope appear in their system tray and a popup appearing showing the mail that has just arrived.

The basic issue is that Outlook hasn’t really shut down even though you intended for it to shut down. The most likely cause of this is that some “3rd party” application is keeping Outlook running.

The most common one I see is Active Sync – and now you have Outlook running with no visible windows. We suggest:

1. Never ever have the situation that Outlook is running without any visible windows
2. Show which client is keeping Outlook alive
3. Specifically check for ActiveSync. ActiveSync is so common Microsoft should pop a message box: “You have ActiveSync running, please close that down first and then try exiting Outlook again.”

Then the user can use the right click menu to create a calendar appointment.

When I put pictures into an Outlook HTML email, they are much less quality and significantly larger, even though Outlook reports that they are 100%.

Outlook currenly uses 12 AM to 12 PM for All Day Events. This creates problem when it is for different time zone.

It would be useful to use additional time zone feature in outlook to display local time zone without changing time of operating system. Either you can change all day event to local time zone setting.

One best option to handle with this problem is storing all time zone using UTC(Universal Cordinated Time) so that there is no need for any other time settings and appointment can be rendered using local time zone.

Add another right click option on names in the To field.

You should be able to right click a name in the “To:” field and select “Move to CC” or “Move to BCC”.
PS: Likewise similar options would be useful in the CC and BCC fields.

I cannot do a alt+PrintScreen and paste an image in Outlook even using HTML format.

By playing a sound at the end of the long process, it will alert the user to go back and check on it. We have a rule about this, please refer to Long Process – Do you know how to make long-running processes user-friendly?