Do you agree that products always have room for improvement?
"Every day there are little things in software that we find annoying. Some write books about it, like Annoyances.org, but I thought this site would be more constructive.
BetterSoftwareSuggestions.com is proudly maintained by myself and the developers at SSW."
- Adam Cogan 
These shortcuts names should be stored with the PST/OST so that customers won’t lose these when they create a new profile.
Figure: shortcut names should not be lost while users create new profiles