Why does the Office team not design you to run Office 2003 and Office 2007 side by side on the same PC?
Seems a strange thing to not keep on shipping…
Microsoft
Name Intellisense – should be referred to the suggeset names checkbox in advanced email options
The Name Intellisense (or ‘auto suggest names’, ‘smart shortlist’, etc) should be referred to the suggeset names checkbox in advanced Email options so people use it consistently

Figure: It will be referred to in the 2nd last checkbox
Name Intellisense – add one more option to check for more names
Have one more option at the bottom of the shortcut name list ” – Check for more Names – ”
Reason #1: not many users know the shortcut “Control+K”
Reason #2: users they should not have to pick up the mouse to click the “Check Names” button

Figure: users should not always have to click this button to check more names
Name Intellisense – shortcuts names should be stored with the PST/OST
These shortcuts names should be stored with the PST/OST so that customers won’t lose these when they create a new profile.

Figure: shortcut names should not be lost while users create new profiles
Check if Active Sync is active before closing down
People close Outlook and they will notice it continues to check for new mail after they think Outlook is closed!
Really what do they do? They close Outlook and they still see (surprisingly some time later) an envelope appear in their system tray and a popup appearing showing the mail that has just arrived.
The basic issue is that Outlook hasn’t really shut down even though you intended for it to shut down. The most likely cause of this is that some “3rd party” application is keeping Outlook running.
The most common one I see is Active Sync – and now you have Outlook running with no visible windows. We suggest:
- Never ever have the situation that Outlook is running without any visible windows
- Show which client is keeping Outlook alive
- Specifically check for ActiveSync. ActiveSync is so common Microsoft should pop a message box: “You have ActiveSync running, please close that down first and then try exiting Outlook again.”
Help me run IE6 and IE7 side by side on the same PC [Update: Nothing changed in IE7 unfortunately]
Why does the IE team not design you to run IE6 and IE7 side by side on the same PC?
Seems a strange thing to not keep on shipping…
Help me work out if the option is enabled or disabled easily
The disable ones are counter-intuitive. “Ticking” something normally means turning something on, not turning something off.

Figure: Internet Explorer 7 Options window
Option to choose a footer style When print document with multiple pages
When print document with multiple pages – Please pop a message box with a question: “Would you like to choose a footer style so you have page numbers when you print?“
Improve the “Find and Replace”
The “Find and Replace” can be improved a little by:
- Change these dialogs to default to expanding the search
- Move the dialog if it is covering the found text
- Change the message box to say:
- 0 records found in the field ‘SupplierID’ for exactly ‘Olive’. Would you like to expand the search to try “like ‘Olive'”? [Yes] [No]
- 0 records found in the field SupplierID? Would you like to expand the search to all fields? [Yes] [No]

Figure: The “Find and Replace” window
Have a smart tag that shows “Create calendar appointment” by intelligently parsing the text
Then the user can use the right click menu to create a calendar appointment.

Figure: Have a smart tag that shows “Create calendar appointment”