Newsgroups

Yes, it would be nice not to have to switch to Outlook Express to use newsgroups. And although I would like to see the functionality in Outlook, I am of the belief that there are so many other things that the Outlook team needs to do, that it just cant be justified.

Newsgroups are not used by average Jo. The Outlook team should stick to core issues.

Calendar Items – Need a country/time zone combo

When I am in Sydney and want to make a 9AM appointment (New York time) it should be as simple as choosing [9am] [New York] Currently I have to work it backwards and enter it in Sydney time. All I need is a “Time Zone” combo. The crazy thing is if you cycle through the properties of a calendar item the “Time Zone” value is there – it is just not exposed on the UI. Even when I reply to an appointment I can see both time zones! As an example I get:

Webinar:    .NET Enterprise Services Essentials
Time:       Thursday, April 17, 2003, 11:00 a.m. PDT (2:00 p.m. EST)
Duration:   One hour, including a Q&A
Figure: Add a "Time Zone" combo box here

Figure: Add a “Time Zone” combo box here

Calendar entries should support HTML formatting

Our observations suggest that all calendar entries created with Microsoft Outlook are in Rich Text format. Seeing this has a message size overhead and is less supported by all mail clients, we’d like to see an option for HTML formatting. From what we can tell, the iCalendar format that Outlook makes use of does not have any requirements for rich text.

Figure: An option for calendar formatting could be found around the iCalendar-relevant data on this screen

Figure: An option for calendar formatting could be found around the iCalendar-relevant data on this screen

Outlook should support treating Emails as Tasks

We believe that email is at it’s most effective when you’re using your inbox as a task list. If you need to ask someone a question it’s usually a better option to use the phone. If you are asking someone to do something however, email works really well, because you then have a record of the task – with the date and time as well. Outlook should encourage you using your email as a task tracking system, and provide a way you can see the status of emails.

When you send an email there should be a field ‘Action’ with these choices:

  • Task – Action Required (default)
  • FYI – email is for information purposes only, no action required

Please add a status combo field to emails (should appear by default in sent items):

  1. N/A was a FYI
  2. N/A by Adam on 21/9/2005
  3. Replied Not Resolved
  4. Not Replied in \\Tim\inbox
  5. Not Replied deleted from \\Tim\inbox