Do you agree that products always have room for improvement?
"Every day there are little things in software that we find annoying. Some write books about it, like Annoyances.org, but I thought this site would be more constructive.
BetterSoftwareSuggestions.com is proudly maintained by myself and the developers at SSW."
Passwordless sign-in with the Microsoft Authenticator app is a great solution for signing in with MFA, while removing our reliance on passwords – as per: Do you use MFA instead of typing a password?
However, occasionally something goes wrong with Passwordless sign-in, and a password needs to be entered. When this happens, the default sign-in method switches to using a password and the Authenticator app, and users don’t bother to (or don’t know how to) change it back.
There should be a way to set Passwordless as the default sign-in method, so that even if a password is entered once, the next time a sign-in happens it goes back to using Passwordless.
At SSW we have so many Teams and Groups – almost all set to public. Since people can join so many, they poke around, join a group, and never leave. That means they are included in every calendar appointment and every team email and the noise was reported as an employee dissatisfaction.
Access Review has been invaluable because it effortlessly removes users when they no longer need access. We have set it to run every 3 months and they need to say they are still a member.
❌ The Access Review email does not look like anything SSW SysAdmins would send, so it gets deleted mistakenly by many people in our company.
Having the ability to customize the email is important.
Suggestion:
Email subject – Give the ability to edit
Email body – Give the ability to edit text
Email body – Give the ability to add an image
Email body – Having placeholders for significant fields, like Group, would be ideal (see ‘SSW SugarLearning’ in the image)
From address – Currently employees think it is ⚠️spam from Microsoft, not from SSW SysAdmins. So it would be a big bonus if we could send the notifications from our own email address to prevent any confusion.
Figure: ❌ Bad example – Email shows limited context and looks just like a lot of other notifications that we get
When I fill in forms for my company, I should be able to find each one (just like I do a Microsoft Word doc I created).
I understand that a Form is not a file stored in a Document Library like other Office docs, but I do think you could hack something so it could be surfaced.
Figure: In this view I should be able to see the Microsoft Forms responses I’ve submitted
When I navigate to https://forms.microsoft.com I see all the Microsoft Teams. Even ones, with no Forms in them, or which have been inactive forever. That’s a lot of visual noise.
Moreover, the Teams seem to be randomly ordered. It would be nice if they were ordered by last updated by default and we could choose a different ordering (e.g. Alphabetical) if we wanted.
Help me be able to find the team easier by
Hiding Teams with 0 forms
Allowing Teams to be ordered by last updated and alphabetically.
Figure: See red box – There are a bunch of teams with 0 forms, they should all be hidden by default!
When I create a Microsoft Form from a template, I must follow an arduous process to get the Form into the right team so we can track the data.
First, it goes into my personal teams, then I must move it to a team, then I need to add it to a tab, then I must move the excel file to the folder I want!
Instead, there should be an option to choose which team and folder the form goes in.
See this video for the current steps, I’m proposing that most of these steps should be automated:
Figure: Save me from teaching people to do all these steps because they never remember!
When I look at Microsoft Viva Insights, I can see the people I communicate most with, but not whether it’s going up or down over time.
I want to see the trend so I know who I should spend some more time with.
It should show how far up or down someone has moved, similar to a leaderboard.
Figure: The gain or loss arrow gives a nice indicator of change in positionFigure: I should be able to see who has done more or less communication this month
I think this would be affecting every Microsoft Forms customer who reads the results. When I look at results on the Microsoft Form, they can be ordered alphabetically, or by user, or by date filled. However, I cannot order them by the order I wrote the original questions in.
Therefore, I currently solve this by prefixing every question with a number, so it orders by the number.
Instead, there should be an option to sort by the order of the options (and it should be the default order).
Figure: As a workaround, we use numbers to order by option type, but it would be better if this was built-in
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