Do you agree that products always have room for improvement?
"Every day there are little things in software that we find annoying. Some write books about it, like Annoyances.org, but I thought this site would be more constructive.
BetterSoftwareSuggestions.com is proudly maintained by myself and the developers at SSW."
However, there are a few things that could be improved:
1. Sync top & bottom widgets – Popular content is locked to 7 days, it should be in sync with the top selector
Figure: The filters should be in sync (I.e. when you change the top one, the bottom one should change
2. Hub Usage only allows 7 or 30 days – inconsistently the Site Usage allows 7, 30, or 90 days in the timespan selector
3. Missing the users – We should have a widget to see the most active users (we do have widgets to see sites, pages, news, documents… why not users?)
Figure: In Documents – I can see a file name but it would be good to know it’s location
4. Documents – (see bottom right widget) It would be useful to know where the documents are from (i.e. which Site Collection/Site/Library). This could be a card on hover or simply an extra column in the widget.
Currently, any images or documents shared in a Team chat conversation will automatically be in the “Files” folder. These files are often temporary.
The “Files” folder should have only permanent files that are relevant to the project.
Figure: Bad example – Files with different purposes are mixed in the same folder (tab). In blue we see conversation images; in red we have the project files
We believe chat images should go into a separated “Conversations” folder, so we have 2 folders (tabs):
Conversations: files from chat (mostly temporary)
Files: files manually added as a resource to the project (mostly permanent)
I add people into Teams calls all the time and I switch devices during group calls often. No problems.
There is a problem on an individual call and I believe there is a nasty scenario that the other person experiences when I change devices. The other person accepts the new call from me and then they have a:
Phantom call – this new call is going on fine, but they are seeing the call on hold call
I then typically hang up from the old device (that says on hold) and now they can hear me but see nothing else reflecting on their side. This is a security risk. If I was to go on mute and just listen the other party would not know!
Suggestion #1:
…Right now I am in a call (with a person called Jernej K) and the Teams | Calls list does not reflect my current call… it would be handy to show that person at the top eg. Jernej K (your current call)
Figure: Missing my current call
Suggestion #2:
…For this current example, when I call him from another device (say my current ipad battery is low or the camera is temporarily not working until a reboot) it would be good to clean up the current experience.
Currently he receives another call from me and answers it like normal.
Figure: This would be better if this call did not need to happen
Then he sees the existing call is ‘On hold’ (but he can hear me fine).
Figure: Both ends see the call as ‘On hold’
On my end I see the current call… and the old device has that call ‘On hold’ so I naturally hang up the call from the original device (eg. iPad with low battery), the ‘On hold’ call disappears on the other’s side and the call is still active.
When this happens, he can’t see the call and there is no visual indication for it (eg. if I was to go mute, I can hear him but he doesn’t know he’s still on a call). 💥
Note #1: *IMPORTANT* His current status in a Teams is showing as “In a call” instead of “In a meeting” (so there is a way he could detect the phantom call).
Note #2: I was using 3 iOS devices and a Surface Laptop and the other person (Jernej K) was using a PC (Windows Desktop client). We were able to replicate this every single time in various setups.
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